Some clients are named because they agreed to be. The rest are described by sector and scale, which is the honest way to write up work you are not free to attribute.
In short
9 engagements across NetSuite ERP implementation, private AI deployment, privileged access management and specialist technology hiring. Three name the client with permission. Six describe the organisation by sector because the name is not ours to publish.
NetSuite and ERP
Down to the last Molekule
Molekule
Complete digital transformation for a world class air purifier manufacturer with groundbreaking PECO technology, from legacy systems to a fully integrated cloud ERP.
The problem
Molekule operated on fragmented legacy systems with disconnected inventory, manufacturing and financial processes. Moving to a completely digital existence required granular understanding right down to the last molecule of the ecosystem, raw materials, bill of materials, multi stage production and global distribution.
What we did
TechCloudPro conducted a 40-hour Business Requirements Discovery session, mapping every process across manufacturing, procurement, warehousing and fulfillment. We implemented NetSuite with custom SuiteScript workflows for production scheduling, real time inventory tracking across 3 warehouses and automated purchase order generation based on demand forecasting.
The outcome
Complete digital transformation with NetSuite ERP covering manufacturing, inventory management, order fulfillment and financial reporting, all integrated into a single cloud platform. Inventory accuracy improved from 82% to 99.2%.
99.2%Inventory Accuracy
14 weeksImplementation
3Warehouses Integrated
Beach House Group: Brand Incubation at Scale
Beach House Group
NetSuite implementation enabling a beauty & lifestyle brand incubator to manage multi brand operations, product development, licensing and procurement from a single platform.
The problem
Beach House Group manages multiple beauty brands simultaneously, each with its own product lines, licensing agreements, procurement pipelines and distribution channels. Their existing systems could not handle the complexity of multi brand inventory management, real time cost tracking across brands, or consolidated financial reporting.
What we did
TechCloudPro implemented a multi subsidiary NetSuite configuration with brand level P&L tracking, integrated procurement workflows with automated vendor management and real time dashboards showing product lifecycle status across all brands. Custom SuiteSpots connectors linked their e commerce channels for unified order management.
The outcome
Streamlined operations across all brands. Their brand "Florence" became one of the "Hottest Brands of 2019" on the Cosmetify Index, powered by the operational efficiency that NetSuite enabled.
Enterprise grade ERP enabling rapid product diversification and geographical expansion for a fast growing vegan cosmetics brand.
The problem
BH Cosmetics was scaling rapidly, new product lines every quarter, expansion into international markets and beauty influencer collaborations driving unpredictable demand spikes. Their technology backbone could not keep up with the pace of growth, causing inventory stockouts, delayed fulfillment and manual financial reconciliation.
What we did
TechCloudPro implemented NetSuite ERP with advanced demand planning, multi channel inventory optimization (DTC, wholesale, marketplace) and automated financial consolidation across domestic and international entities. Real time dashboards gave the C suite visibility into sales velocity, margin analysis and cash flow by channel.
The outcome
Scalable platform supporting product diversification and global expansion. Stockout rate dropped by 67%, fulfillment SLA improved to 99.1% and month end close reduced from 8 days to 3.
Private LLM Deployment: Zero Leak AI for Financial Services
Fortune 500 Financial Institution (described by sector, not named)
Deployed a private GPT class language model entirely within the VPN of a regulated financial institution, processing 50,000+ documents daily with zero data leaving the secure perimeter.
The problem
A Fortune 500 financial institution needed AI powered document analysis for regulatory compliance, loan underwriting and customer communications, but strict regulatory requirements (SOC 2, FINRA, OCC) prohibited any data from leaving their infrastructure. Third party AI APIs were not an option. Every vendor they evaluated required data transmission to external servers.
What we did
TechCloudPro deployed a fine tuned LLM (7B parameter model) within on premises VPN infrastructure belonging to the client, running on their existing GPU hardware. We built a custom RAG pipeline connected to their document management system, trained the model on 10 years of regulatory filings and implemented role based access controls with full audit logging. The entire deployment, model, inference engine, vector database, runs within their firewall.
The outcome
The AI system processes 50,000+ documents daily with 94% accuracy on regulatory classification, reducing manual review time by 78%. Zero data has ever left the client infrastructure. The system passed SOC 2 Type II audit on first attempt.
50K+Documents/Day
78%Manual Review Reduction
ZeroData Leakage
PassedSOC 2 Audit
Agentic AI: Autonomous Claims Processing at Scale
National Insurance Group (described by sector, not named)
Built an autonomous AI agent system that handles end to-end insurance claims processing, from intake and verification to adjudication and payment, reducing processing time from 14 days to 48 hours.
The problem
A national insurance group was drowning in claims volume, 15,000+ claims per month, each requiring manual data extraction, policy verification, damage assessment and adjudication. Average processing time was 14 days. Customer satisfaction was declining and 23% of claims had data entry errors causing rework.
What we did
TechCloudPro designed and deployed a multi agent AI system within the private Azure cloud belonging to the client. Agent 1 handles document intake and OCR extraction. Agent 2 cross references policy details and validates coverage. Agent 3 performs damage assessment using computer vision. Agent 4 handles adjudication logic and flags edge cases for human review. All agents communicate through a secure message bus with full audit trail.
The outcome
Claims processing time reduced from 14 days to 48 hours for 82% of claims (straight through processing). Data entry errors eliminated entirely. Customer NPS improved by 34 points. The system handles 15,000+ claims/month with only 18% requiring human intervention.
14d → 48hProcessing Time
82%Straight-Through Rate
0%Error Rate
+34NPS Improvement
Enterprise RAG: AI Powered Legal Research Across 2M+ Documents
Global Law Firm (described by sector, not named)
Deployed a retrieval augmented generation system across 2 million legal documents, enabling attorneys to find relevant precedents and draft briefs 5x faster with AI assisted research.
The problem
A top-50 global law firm had 2 million+ legal documents across case files, contracts, precedents and regulatory filings, spanning 30 years. Associates spent 40% of billable hours on manual research. Existing search tools returned keyword matches, not semantic understanding. Critical precedents were often missed.
What we did
TechCloudPro built a custom RAG system using a fine tuned embedding model optimized for legal language, deployed within the private infrastructure of the firm. We indexed all 2M+ documents with semantic chunking, built a multi tier retrieval pipeline (dense + sparse + reranking) and created a conversational interface where attorneys can ask natural language questions and receive cited answers with source links.
The outcome
Legal research time reduced by 80%. Associates now find relevant precedents in minutes instead of hours. The system surfaces cross practice insights that were previously impossible to discover manually. ROI achieved within 60 days of deployment.
CyberArk PAM: Securing 12,000 Privileged Accounts for Retail
Major Retail Chain (described by sector, not named)
Discovered and secured 12,000 previously unmanaged privileged accounts across the point of sale, e commerce and corporate infrastructure of a major retail chain, averting a potential breach that could have exposed 40M customer records.
The problem
During a NetSuite ERP implementation for a major retail chain, the TechCloudPro security team discovered that the client had over 12,000 privileged accounts with no centralized management, shared admin passwords for POS terminals, hardcoded credentials in e commerce applications and service accounts with full database access. A single compromised credential could have exposed 40 million customer records.
What we did
TechCloudPro deployed CyberArk Privileged Access Security (PAS) across the entire enterprise: vaulting all 12,000 privileged credentials, implementing automatic password rotation on a 24-hour cycle, deploying session recording for all administrative access and integrating with their SIEM for real time anomaly detection. We also remediated 847 hardcoded credentials in application code.
The outcome
All 12,000 privileged accounts secured and centrally managed. Mean time to detect privileged access anomalies reduced from 72 hours to under 5 minutes. Zero security incidents since deployment. Passed PCI DSS audit with zero findings on privileged access controls.
12,000Accounts Secured
72h → 5minDetection Time
ZeroIncidents Post-Deploy
Zero FindingsPCI-DSS Audit
Zero Trust Architecture: Securing Patient Data Across 23 Facilities
Regional Healthcare Network (described by sector, not named)
Designed and implemented a Zero Trust security architecture across a 23-facility healthcare network, achieving HIPAA compliance and reducing the attack surface by 94%.
The problem
A regional healthcare network with 23 hospitals and clinics had a flat network architecture where any compromised device could access patient records, billing systems and medical devices. They had failed two consecutive HIPAA audits and faced $2.4M in potential fines. Legacy VPN based access gave remote workers broad network access.
What we did
TechCloudPro implemented a comprehensive Zero Trust architecture: micro segmented the network into 156 security zones, deployed CyberArk for privileged access, implemented identity based access policies (verify every request, trust nothing) and replaced VPN with zero trust network access (ZTNA) for remote workers. Every access request is authenticated, authorized and encrypted regardless of source.
The outcome
Attack surface reduced by 94%. Passed HIPAA audit with zero findings. Remote access security improved dramatically, lateral movement is now impossible even if credentials are compromised. Mean time to contain a security event reduced from 4 hours to 12 minutes.
Fast Growing E Commerce Brand (described by sector, not named)
Assembled and deployed a 12-person NetSuite implementation team in just 3 weeks for a fast growing e commerce brand facing a critical ERP migration deadline.
The problem
A fast growing e commerce brand had committed to a NetSuite go live date for Black Friday, but their implementation vendor fell through 8 weeks before launch. They needed 12 experienced NetSuite professionals (3 functional consultants, 4 SuiteScript developers, 2 solution architects, 2 data migration specialists, 1 project manager) within 3 weeks or face $4M+ in lost holiday revenue.
What we did
TechCloudPro mobilized our pre vetted talent pool right away. We presented 22 pre screened candidates within the first week, conducted rapid technical assessments and had the full 12-person team onboarded and productive by day 18. Our project manager established an accelerated methodology with daily standups, weekly milestone reviews and parallel workstreams.
The outcome
Full 12-person team deployed in 18 days. NetSuite go live achieved 4 days ahead of the Black Friday deadline. The system handled 340% surge in order volume without issues. Client retained 8 of the 12 consultants on a long term contract.
Every figure on this page is reported by the client rather than independently measured by us, and is carried across from the previous version of this site pending client re confirmation. No figure here has been estimated, rounded up or reconstructed.
Bring us the awkward one
Every engagement on this page started as a problem nobody had been able to name.
