Industrial and equipment

Most equipment businesses discover eventually that the machine was the introduction and the service contract was the business.

In short

Industrial and equipment manufacturers often run the profitable after sales business on the least capable systems. TechCloudPro implements Oracle NetSuite across long cycle production, project costing, spare parts inventory and field service, so the installed base and the revenue it generates sit in the same record as the build.

What goes wrong across a long build cycle

How we work with equipment makers

Project cost visible during the build

Long cycle production is set up with cost captured as it accrues, so the margin conversation happens while there is still something to be done about it.

Spare parts sized against real demand

Parts inventory is planned against actual consumption history rather than instinct, which is what releases the working capital sitting in slow movers.

The installed base in the system of record

Field service and the equipment record are joined to the transactional system, so service history and entitlement are current rather than remembered.

Quoting that reflects the configuration

Configure to order structures are built so a quote is generated from the product definition instead of assembled by hand each time.

The practices that apply

Organisations in this sector we have worked with

Sempra Energy

Related reading

Where we work from

Questions equipment makers ask

Can NetSuite handle long build cycles and project costing
Yes. The value is usually in seeing cost accrue during the build rather than discovering the margin after delivery.
How is field service handled
By joining the installed base and service history to the same record as the original build, so entitlement and history are current.
Our spare parts inventory is too large. Where does that get fixed
In planning against real consumption history. Most oversized parts inventories are the result of sizing by instinct over several years.

Start with your situation

Describe what is not working. We will tell you which practice it belongs to.

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